At My Home Aglow, we understand that the security and privacy of your personal information are important. This Privacy Policy outlines the types of information we collect when you use our website or services, how we use it, and the steps we take to protect it.
Information We Collect
We collect various types of information to ensure a smooth and secure experience while using our cleaning services:
Contact Information: This includes your name, email address, phone number, and mailing address. We collect this information when you request a quote, book an appointment, subscribe to our newsletter, or contact us for customer support.
Location Information: In order to provide cleaning services, we may collect your address or general location data. Your specific location information is used solely for scheduling purposes and to ensure our cleaning crews can efficiently reach your residence.
Service Preferences: To better understand your needs and provide a personalized cleaning experience, we may collect information about your preferred cleaning services, scheduling preferences, and any special instructions you have for our cleaners.
Website Usage Data: We may collect data about how you use our website, such as the pages you visit, the links you click, and the searches you perform. This information is used to improve the functionality of our website, personalize your experience, and better understand user behavior for improvement purposes.
We use your personal information for the following purposes:
To process your service requests, quotes, and bookings
To schedule and confirm cleaning appointments
To send you important information about your cleaning services, including appointment confirmations, reminders, and invoices.
To provide customer service and respond to your inquiries
To personalize your experience on our website and with our services
To send you marketing and promotional materials, including newsletters and special offers (you can always opt out of receiving these communications).
To improve our website and services
Sharing Your Information
We will not share your personal information with third parties without your consent, except in the following cases:
To trusted service providers who help us operate our business, such as payment processors, background check companies (for cleaners), and scheduling software providers. These service providers are only authorized to use your personal information for the purpose of providing services to My Home Aglow.
To comply with legal and regulatory requirements
In the event of a merger, acquisition, or sale of all or a part of our assets, your personal information may be transferred to the new owner.
Data Security
We take strong measures to protect your personal information from unauthorized access, use, or disclosure. We employ secure data encryption practices and implement security measures to safeguard your information on our servers. However, no website or internet transmission is completely secure. We cannot guarantee the security of your personal information.
Your Choices
You have control over your personal information:
You can opt out of receiving marketing and promotional emails from us by clicking the unsubscribe link at the bottom of our emails.
You can request to access, update, or delete your personal information by contacting us. We will respond to your request within a reasonable timeframe.
Children’s Privacy
Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children under the age of 13.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will post any changes on this page.
Contact Us
If you have any questions about this Privacy Policy, please contact us